Free delivery & installation in Johor Bahru and Klang Valley · 2-year warranty · Rent from RM249/month
Reviews · Verified buyers
What ColdCare owners say.
Reviews from verified ColdCare Malaysia customers, plus owners of the same systems from our sister brand the sauna team in Canada.
Customer reviews
Real reviews, from real rituals.
Reviews appear here as Malaysian customers receive their systems. Each one carries a verified-owner label.
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the sauna team · Sister brand
Owners of the same systems, in Canada.
Our sister brand the sauna team sells the same saunas and cold plunges in Canada and the U.S. These reviews were left by its verified buyers and are shown unedited, in their original language.
★★★★★
Love it
I absolutely love my new sauna from the sauna! Well worth the wait.
Assembly wasn’t too hard with the video guide. 👍
Heats up fast, I have used it many times already. Bonus, now the wife always knows where to find me 😂
★★★★★
So happy!
Just wanted to say how happy I am with my 2 person sauna and cold plunge tub.
Both pieces came with clear instructions and guidance. They were so easy to install and put together. These will make my workouts easier to recover from!
Keep up the great work!
Maryellen Brown
One happy customer/client
★★★★★
Perfect sauna for my apartment
The size is perfect for one person. It doesn’t take up much space, but once inside it feels comfortable and not cramped. The sauna heats up evenly and reaches full temperature without issues. I usually run it around 65°C and get a solid sweat . I like to go for about 30 minutes.
★★★★★
Infrared Sauna Review
I wanted to share a detailed review now that I’ve had my the sauna team infrared sauna for a week.
First, delivery and setup. My order took longer than I originally expected, but once it arrived, everything was well packaged and in good condition. Assembly was straightforward overall. The instructions were clear, and the sauna team also provided a YouTube walkthrough that helped confirm a few steps. There were a couple of moments where alignment needed some fine tuning, but nothing that required special tools or extra parts.
Once assembled, the sauna looks exactly like the photos online. The wood finish is clean, the glass feels sturdy, and the interior lighting gives it a really nice atmosphere. It doesn’t feel cheap or flimsy at all, which was something I was slightly worried about before ordering.
Performance has been exactly what I was hoping for. The sauna heats up consistently and reaches full temperature without issues. I typically run it around 60–65°C, and it holds that temperature well throughout the session. After a few sessions, I was getting a strong sweat and the same deep heat feeling I’ve experienced with higher-end infrared saunas at wellness studios.
The features are simple but effective. The lighting works well, and while the speakers aren’t meant to replace a high-end sound system, they’re perfectly fine for background music or podcasts during a session.
One nice surprise was the the sauna Retreat Robe included in the shipment. It wasn’t something I was expecting, but it’s a thoughtful touch and actually gets used regularly before and after sessions.
Overall, this sauna does exactly what it’s supposed to do. It looks good, heats properly, and delivers the infrared experience I was looking for at a reasonable price point. If you’re considering a home infrared sauna and want something functional, well-built, and comfortable to use, I think this is a solid option.
★★★★★
⭐️ Le meilleur sauna que j’ai jamais eu ⭐️
Honnêtement, c’est un game changer. Le sauna the sauna team fait maintenant partie de ma routine bien-être et je ne pourrais plus m’en passer. La chaleur est enveloppante, profonde, et procure un réel sentiment de détente dès les premières minutes.
Après l’entraînement ou simplement pour décrocher mentalement, c’est un moment de récupération incroyable. J’ai remarqué une meilleure récupération musculaire, un sommeil plus profond et une vraie clarté mentale après chaque séance.
La qualité de fabrication est exceptionnelle, le design est élégant et s’intègre parfaitement à la maison. On sent que chaque détail est pensé pour le confort, la performance et la durabilité.
C’est bien plus qu’un sauna, c’est un investissement dans sa santé, son équilibre et son bien-être au quotidien. Je le recommande sans aucune hésitation.
★★★★★
Its not too hard to build
First time pre-ordering something. I was a bit nervous but the team kept me updated. Upon receiving the sauna, I was surprised by how it came. I don’t know why I thought it would be assembled lol. Anyways, it took us maybe 10 minutes to take it inside, and then for the assembly maybe 1.5h. I’m really happy with it so far. I feel like this is going to be our new best friend. Used it everyday since i got it.
★★★★★
So good
Couldn’t be happier! I am using it daily already. And it looks so nice especially with the lights at night
★★★★★
Maximum Relaxation
It doesn’t feel like forever to warm up!! Reached out with some questions on insta while assembling it. Their team helped so thx for that. Love how I felt going to bed after last nights session 😴
★★★★★
Loving it !
Very easy to put together, final product is great. Already using it quite a lot
★★★★★
the sauna sauna review
I like that the included an assembly video to help with the process. The door was a bit hard to install but we figured it out. Good sauna.
★★★★★
the sauna sauna review
Je suis vraimen content du SAUNA. Merci!
★★★★★
It smells nice
I like the aroma and the smell of the wood. Nice and relaxing. 🙂
★★★★★
The product is great
The sauna is great, heats up quickly and gets really warm. Minus 1 star for the long wait but, the sauna was nice enough to send a robe for the delay
★★★★★
Sauna review
Plenty of sweat !!1 I will be doing more.
★★★★★
Nice
I’ve been thinking about getting sauna for a long time and this seemed like the right mix of looks and price. I’m happy with it, I didn’t expect much but this is better than some other IR saunas I tried in the past…
★★★★★
Support local
Bought this because it’s a local business and it looked good. It lives up to the hype. Thanks the sauna
Source: Customer reviews · 16 reviews
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What every customer gets
2-year limited warranty
Free site check before delivery
Delivery & installation in JB & KL
Rent-to-own, rent credited
Local technical support
Quarterly care for renters
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